FAQ

Frequently Asked Questions

What is Notary Connect?

Notary Connect is a free nationwide Notary Directory which provides an instant connection between Notaries public / Notary signing agents and potential clients. We offer a service in which Notaries public and Notary signing agents create their own public profiles. Clients no longer have to spend the time calling around to check the availability for notary / signing services. With the help of Notary Connect, clients are now able to request a Notary OR search our live Notary Directory for a fast and easy connection.

How much does it cost?

Setting up a basic Notary profile is completely free. There are no additional costs. Our Premium Notary membership profiles are FREE for 30 days and then only $5 a month thereafter. We strive to keep our services very affordable for our paid members.  Please view our membership options page for details.

I'm looking for a Notary, how does the 'Request Notary' feature work?

If you're looking for a Notary, the 'Request Notary' feature is a free service that connects you with one of our Premium Notary Members taking out the hassle of searching for a Notary yourself. Once you fill out the form and submit your request, our system will automatically notify our members in your area allowing them to reach out to you. You can then choose the one that best fits your needs.

I'm a Notary, how does the 'Request Notary' feature work?

The 'Request Notary' feature is a special benefit exclusive for our Premium members only. This feature allows you to be notified of any person seeking a notary in your area within 50 miles of your location when they submit the form.

Why is my profile not displaying on the Notary Search page?

Your profile is instantly made viewable and searchable to the public as soon as your fill out the registration page. The notary search function is completely based on your "Location" tab in your profile. If you do not have a location listed, your profile will not display on the live search page. Simply update your location and be sure to save your changes.

What is the Loyalty Rewards Program for Premium Members?

The Loyalty Rewards Program is an exclusive benefit for our Premium Members that have been members for over 6 months. Benefits include random contest giveaways for things such as Gift Cards (Starbucks is our fav), 1-2 months free, and other prizes!

We truly appreciate those who have been with us on this journey and hope this is a small way we can say 'Thank you.'

I signed up for a Premium profile and haven't received my confirmation email.

Please be patient, it may take up to 15 minutes to receive your confirmation email with your membership link attached. If you still haven’t received your confirmation email, please contact support@notaryconnect.org

How do I upgrade my current profile?

Please contact support@notaryconnect.org and we will send you a custom upgrade link.

How do I upload my photo?

After you have created your profile, click on the “My Profile” tab which is added to the main menu after you have logged in. Then click “Change Photo”.

How do I change my password?

Under the main section of your profile, click on the “Settings” tab. Then you can enter in a new password.

I lost my password! How do I receive a new one?

Simply click here and type in your email address.

How do I cancel my premium profile?

If you decide to cancel your profile, simply login to your Paypal account and stop payments to Notary Connect. Your account will automatically be demoted to a basic profile and premium profile fields will no longer be displayed. If you wish to completely remove your listing, please contact support@notaryconnect.org

My question wasn't in this list...

Please contact us at support@notaryconnect.org and we will answer your question asap.

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